The airline industry's on-time performance got off to a sluggish start in January following a year that was the second worst on record, according to government data released Tuesday.
More than a quarter of the flights by the 20 largest U.S. carriers were delayed in January, according to the monthly data by the Transportation Department's Bureau of Transportation Statistics. The 72.4% on-time arrival rate in January was worse than the 73.1% of a year ago but improved from 64.3% in December. A flight is considered delayed if it arrives late by 15 minutes or more.
Airlines reported that 44% of delays were caused by bad weather. The industry has said that an outdated air traffic control system is ill-equipped to handle weather-related delays and late-arriving aircraft.
But planes are also fuller than ever, as airlines increasingly switch to smaller aircraft to avoid flying empty seats. More aircraft in the sky and rising passenger demand have also contributed to the overworked air traffic system, analysts say.
With more delayed and canceled flights, the number of complaints the DOT received rose sharply, up 56% from a year ago, in January.
Other findings:
-- In January, the carriers canceled 2.9% of their scheduled domestic flights, up from 2.5% a year ago.
-- The carriers reported 7.4 reports of mishandled baggage per 1,000 passengers in January, an improvement over January 2007’s rate of 8.2.
-- U.S Airways was the best performer among large carriers in January, with 79.5% of flights arriving on time. United was the worst, with 62.1%
-- Mesa Airlines, American Eagle and SkyWest had the highest cancellation rates in January, respectively.
-- Baltimore-Washington, Washington Reagan National and Tampa had the highest on-time rates, respectively. San Francisco had the most delays, followed by Chicago O'Hare and New York LaGuardia.
-- In data released last month, the department said 73.4% of the flights in 2007 arrived on time. The only other year on record with a lower rate was 2000, with 72.6%
-- Roger Yu


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